Privacy Policy

1. Introduction

b8bet (hereinafter referred to as "we", "us", or "the Platform") is committed to protecting the privacy and personal data of all users who access our online gaming services. This Privacy Policy governs the collection, storage, use, and disclosure of information we receive when you register, play, deposit, or otherwise interact with b8bet.

By creating an account or continuing to use b8bet, you acknowledge that you have read, understood, and agreed to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the Platform. This policy applies to all users based in Bangladesh, including players from Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, and Mymensingh. Users must be 21 years or older to register and use b8bet services.

2. Information We Collect

To provide a safe, personalised, and compliant gaming experience, b8bet collects the following categories of information:

• Identity information: full name, date of birth, national ID or passport details (for KYC verification)
• Contact details: email address, phone number, and residential address in Bangladesh
• Financial information: payment method details including bKash, Nagad, Rocket, Upay, and bank account information used for deposits and withdrawals
• Technical data: IP address, device type, browser type and version, operating system, and session timestamps
• Usage data: pages visited, games played, betting history, session duration, and click patterns within b8bet
• Communications: messages sent to our support team via email, chat, or any other contact method

3. How We Use Your Information

b8bet processes your personal data for the following legitimate purposes:

• Account management: creating, verifying, maintaining, and securing your b8bet account throughout your membership
• Transaction processing: facilitating deposits and withdrawals through bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other approved payment channels
• Fraud prevention and security: detecting, investigating, and preventing fraudulent activity, money laundering, and other illegal conduct
• Service improvement: analysing usage patterns to improve platform performance, game offerings, and the overall user experience for Bangladesh players
• Marketing and promotions: sending relevant bonus offers, game updates, and personalised promotions — only where you have consented or not opted out

4. Cookies and Tracking Technologies

b8bet uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse site traffic. Cookies are small data files stored on your device that help us deliver a smoother, more personalised service. Essential cookies are required for core platform functionality, including login sessions and security. Analytical cookies help us understand how users interact with b8bet so we can continually refine the platform for our Bangladesh audience.

You may control or disable non-essential cookies through your browser settings at any time. Please be aware that disabling certain cookies may affect some features of the b8bet platform and limit your experience.

5. Disclosure of Your Information

b8bet treats your personal data with the highest level of discretion. We do not sell or share your data with external parties for commercial marketing purposes. However, there are specific, limited circumstances in which your information may be disclosed:

• Service providers: trusted technical partners and payment processors (such as bKash, Nagad, and Rocket) who assist in operating the Platform under strict confidentiality agreements
• Legal and regulatory obligations: where disclosure is required by applicable law, court order, or government authority in any jurisdiction where b8bet operates
• Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, subject to equivalent privacy protections

In every case, b8bet ensures that any party receiving your data is bound by appropriate confidentiality obligations and uses your information only for the purposes for which it was shared.

6. Data Security

The security of your personal and financial data is a top priority at b8bet. We implement a comprehensive set of technical and organisational measures designed to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include SSL encryption on all data in transit, secure data storage with access controls, regular security audits and vulnerability assessments, and rigorous internal access policies that limit data exposure to only those staff with a legitimate need.

While we take all reasonable steps to safeguard your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your rights, b8bet will notify affected users promptly and take all necessary remedial action.

7. Data Retention

b8bet retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. The following retention guidelines apply:

• Active account data is retained throughout the duration of your membership and for a reasonable period following account closure to facilitate dispute resolution
• Financial transaction records may be retained for an extended period as required by anti-money laundering and financial compliance obligations
• Marketing data and communication preferences are retained until you withdraw your consent or update your preferences

8. Your Rights as a User

b8bet respects your rights over your personal data. As a registered user, you are entitled to the following:

Right of access — you may request a copy of the personal data b8bet holds about you at any time. Right to rectification — if any of your data is inaccurate or incomplete, you may request that we correct it. Right to erasure — subject to legal retention requirements, you may request the deletion of your personal data. Right to withdraw consent — where our processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing. Right to lodge a complaint — if you believe your data has been mishandled, you may raise a formal complaint with b8bet's support team. We are committed to resolving all privacy concerns promptly and fairly.

9. Children and Age Restriction

b8bet is strictly an adult platform. Our services are only available to individuals who are 21 years of age or older. We do not knowingly collect personal data from minors. If we become aware that a user under the age of 21 has provided us with personal information, we will take immediate steps to delete that information and close the associated account. If you are a parent or guardian and believe your child has registered on b8bet, please contact our support team at [email protected] immediately.

10. Links to Third-Party Services

The b8bet platform may reference third-party payment services such as bKash, Nagad, Rocket, and Upay to facilitate transactions. Once you leave the b8bet platform and interact directly with these third-party services, their own privacy policies apply. b8bet is not responsible for the data practices of external providers and encourages you to review their respective privacy policies before submitting personal information.

b8bet is not affiliated with any third-party service providers referenced on this platform and does not endorse or guarantee the privacy standards of those external services.

11. Changes to This Privacy Policy

b8bet reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will revise the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notice. Continued use of b8bet following the posting of any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your personal data.

12. Governing Law

This Privacy Policy and any disputes arising from it shall be governed by and construed in accordance with the laws applicable to b8bet's operations. By using the b8bet platform, all users — including those based in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, and other cities across Bangladesh — agree to submit to the jurisdiction of the applicable legal authority for resolution of any privacy-related disputes.

b8bet is committed to handling all privacy matters with the utmost professionalism, transparency, and respect for the rights of our Bangladesh members. If you have any concerns about how this policy applies to your specific situation, do not hesitate to contact our support team.